General Store, Inc Return & Refund Policy
Thank you for purchasing naturalfiberfood.com  products!
For Retail purchase of Biovitality only.  All other sales are final.Should you need to return your product, please review our enclosed return policy. For Retail customers only. 

As a retail customer, you have 30 days from the receipt of your order to try our products and initiate a return. If after using the product for 5 days, you are unhappy with your results and wish a refund, these are the steps to follow:

STEP 1. Notify the Returns department. Please include name and  your order number  and the reason for the return.
Phone: 406-862-5986Fax: 800-599-0906E-mail: returns@naturalfiberfood.com

STEP 2. The Returns department will give you an RMA (Return Merchandise Authorization) number and an address for the return.

STEP 3. Re-package the product containers (opened and unopened) and send them to General Store, Inc Distribution, Attn: Returns. Clearly write the RMA number onthe outside of your package, preferably in the lower left hand corner of the top and on the bottom of the box.

STEP 4. You may wish to ship your return through UPS or USPS priority mail, so that you will receive a tracking number to ensure we receive the product.We are not responsible for lost return shipments.

STEP 5. After we have received and approved your request, you will be credited back the refund on the credit card or checking account you used to purchase the order.

STEP 6. Processing of refunds may take up to 30 days.NOTE: Only one refund per product will be given for opened bottles. For example, if you return 2 opened bottles of Biovitality, a refund will only be given for 1 of the bottles. This limitation does not apply to unopened bottles, providing that you follow the above procedure. In all cases you must show: proper notice, proof of timely purchase and timely return of the product. 

All sales are final on peas, lentils and grains.